Frequently Asked Questions
We’ve compiled answers to the questions we receive most often to help you shop confidently with Corine Hob.
Orders & Payments
Q: How do I place an order?
A: Orders can be placed directly through our website, by email, or by phone. After placing an order, you will receive a confirmation email with the details.
Q: What payment methods are accepted?
A: We accept major credit/debit cards and PayPal. All payments are securely processed.
Pre-Sales & Availability
Q: What is a pre-sale item?
A: Pre-sale items allow you to reserve new releases before they are officially available. Payment is required to secure your reservation.
Q: How can I check product availability?
A: Inventory is updated regularly on our website. You can also contact us to confirm availability.
Q: What if a pre-sale item is delayed?
A: We will notify you promptly and offer options to wait, cancel, or receive a refund.
Shipping & Delivery
Q: How long does shipping take?
A:
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Domestic (USA): 5–7 business days after processing
Q: Can I track my order?
A: Yes, you will receive a tracking number via email once your order ships.
Returns & Refunds
Q: Can I return an order?
A: Returns are accepted within 30 days of delivery for unused items in their original packaging. Opened trading card packs or boxes are non-returnable.
Q: How do I request a refund?
A: Contact us at loubetcorine@gmail.com with your order details. Refunds are issued to the original payment method after inspection.
Damaged or Incorrect Items
Q: What if my item arrives damaged or incorrect?
A: Contact us within 48 hours of delivery with photos. We will arrange a replacement or a full refund.
Contact Us
If your question isn’t answered here, you can reach us at:
📍 Address: 3817 S Harvey Ave, Oklahoma City, OK 73109, United States
📧 Email: loubetcorine@gmail.com
📞 Phone: +1 (405) 357-5885